Requesting a password-protected gallery for a closed-door event

A password-protected or access-limited gallery is not the default delivery format. It is something you can ask for when a standard public link is not appropriate, and the crew will confirm what is possible for your event and set it up before delivery.

Key takeaways

  • A public gallery link is the default; a password-protected or access-limited gallery has to be requested.
  • Exactly how access is limited depends on the event; confirm the approach directly with the crew rather than assuming a default method.
  • Decide who on your side holds and controls the access before the gallery is delivered.
  • This delivery format pairs naturally with restricted-publicity or security-cleared government events.
  • Raise the request when you book, not after the event has already taken place.

A standard gallery link is built to be shared freely: forwarded to sponsors, dropped into a recap email, posted for delegates to find their own photos. That works for a typical corporate event, but it is the wrong format when a guest list, a discussion topic or the venue itself is not meant to be public.

This comes up most often with government and statutory board events where attendance or subject matter carries restricted-publicity requirements, but it also applies to private board meetings, internal town halls covering sensitive topics, or any corporate event where a client has asked that images not circulate beyond a defined group.

If you are not sure whether your event needs this, the simple test is whether you would be comfortable with the gallery link being forwarded outside your organisation. If the answer is no, ask for a private setup.

How a password-protected or private gallery is set up

If a restricted-publicity gallery is what your event needs, raise it with the crew when you book. Exactly how access is limited, whether that is a password, a shortlist of named recipients, or another method, should be confirmed directly for your event rather than assumed from a general description.

What does not change is the rest of the delivery. Your team still gets full-resolution files on the same timeline as any other event, whether that is standard delivery or EXPRESS 24, and the same usage rights under your licence apply either way. The only variable is who can open the gallery link, and that is worth settling with the crew rather than guessing.

Because this is a request rather than the default, mention it clearly when you book so the delivery can be set up correctly from the start rather than needing to be reconfigured afterwards.

Who should hold access on the client side

Decide before the event who is responsible for the password or the recipient list. For a government event this is often a communications officer or the event secretariat; for a corporate event it might be a single marketing contact or an executive assistant. Whoever it is should be named early, not figured out after the gallery arrives.

If several people need access, a short named list is more manageable than a shared password passed around loosely, since a password that circulates widely defeats the purpose of restricting the gallery in the first place. Keep the list as tight as the event genuinely requires.

Also agree internally on who can approve adding a new name later, in case a stakeholder who was not on the original list needs access after the event.

Combining private delivery with restricted-publicity events

Restricted-publicity events often have other requirements alongside a private gallery: no candid crowd shots published externally, no identifiable faces in social content without consent, or coverage limited to specific segments of the programme. A password-protected gallery handles the distribution side of this; it does not replace a clear briefing on what can and cannot be shot or shared.

Set both up together. Tell the crew which parts of the event are off-limits for anything beyond the internal gallery, and confirm the access setup for the gallery itself, so the two requirements are handled as one briefing rather than two separate conversations that might not line up.

This combination is common enough for government and statutory board work that raising it early rarely causes delay, provided it is flagged before the shoot rather than during it.

Requesting this when you book, not afterwards

The cleanest way to get a password-protected or access-limited gallery is to ask for it at the point of booking, alongside your other requirements such as crew size or delivery speed. This gives the team time to set the access controls up correctly rather than scrambling to convert a public gallery after delivery.

If you realise partway through planning that your event needs this format, it is still worth raising as soon as possible rather than waiting until the gallery has already been built. Contact the team with your event details and the access requirement, and confirm the setup before the shoot date.

It also helps to mention the request in writing, in an email or booking form rather than only a phone call, so the access requirement is recorded alongside the rest of your brief and does not get missed once the event day gets busy.

Questions organisers ask

Is a private gallery the default, or something to request?

A public gallery link is the default delivery format. A password-protected or access-limited gallery has to be requested specifically, ideally when you book, so the crew can confirm what is possible and set it up correctly from the start.

Can access be limited to a handful of named recipients?

This is worth raising directly with the crew, since the right setup depends on your event and its restrictions. Confirm the exact approach with them before delivery rather than assuming a default method applies.

Does a private gallery arrive on the same delivery timeline as a public one?

Yes, a password-protected or access-limited gallery follows the same delivery timeline as a standard gallery, whether that is the 48-hour standard turnaround or EXPRESS 24. The access setup does not change how quickly the images are edited and delivered.

If your event needs a password-protected or access-limited gallery, raise it when you book so it is set up correctly from the start. Get in touch with the team to confirm your requirements.

Related reading: government events · same day event photography · who owns event photos singapore.

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